Quick Answer:
If Netflix keeps showing subtitles or closed captions while you watch a movie or show, you can turn them off in just a few taps. The exact steps depend on whether you are watching Netflix on a smart TV, phone, computer, streaming device, or game console.
How to Turn Off Closed Caption on Netflix
The quickest way is to open the playback controls while your video is playing and select the Audio & Subtitles option. From there, choose Off under subtitles or captions.
The menu can look slightly different depending on your device, but the basic process is similar.
Turn Off Netflix Closed Captions on a Smart TV
If you watch Netflix through a smart TV app, follow these steps:
- Open Netflix and start playing a movie or TV show.
- Press the OK, Enter, or select button on your remote to bring up the playback controls.
- Look for the Audio & Subtitles icon.
- Open the subtitles or captions section.
- Select Off.
- Close the menu and continue watching.
The captions should disappear immediately.
On Samsung Smart TV
Netflix normally provides subtitle controls through the playback menu rather than requiring you to change your entire TV’s caption settings.
Start a video, open the playback controls, select Audio & Subtitles, and choose Off.
If captions still appear after selecting Off, check whether your TV’s accessibility settings are forcing captions at the system level.
On LG Smart TV
Open a Netflix video and bring up the playback controls. Select Audio & Subtitles, then choose Off for subtitles or closed captions.
If the setting keeps returning, restart Netflix and check the TV’s accessibility settings.
On Android TV and Google TV
While watching Netflix:
- Open the playback controls.
- Select Audio & Subtitles.
- Choose Off under subtitles or captions.
- Return to the video.
How to Turn Off Closed Caption on Netflix on iPhone or Android
You can also remove captions while watching Netflix on your phone.
- Open the Netflix app.
- Start the movie, episode, or other video.
- Tap the screen.
- Select Audio & Subtitles.
- Under subtitles, choose Off.
- Tap the screen again to return to the video.
This works similarly on many Android phones and iPhones.
Turn Off Closed Captions on Netflix on a Computer
If you use Netflix in a web browser, removing captions is straightforward.
- Open Netflix in your browser.
- Start playing your selected title.
- Move your mouse over the video.
- Click the Audio & Subtitles icon.
- Find the subtitle or caption language currently selected.
- Select Off.
- Continue watching.
The captions should disappear without restarting the video.
Turn Off Netflix Captions on a Roku
If Netflix is running through Roku, open your movie or show first.
- Start playback.
- Press the Star button on the Roku remote if the available menu provides subtitle controls.
- Open the subtitle or caption settings.
- Select Off.
Some Roku versions and Netflix interfaces may place these controls inside the Netflix playback menu instead. If you do not see the option, open Audio & Subtitles directly from Netflix.
Turn Off Closed Captions on Amazon Fire TV
Netflix on Fire TV lets you change subtitles while a title is playing.
- Open Netflix.
- Start your movie or episode.
- Press the remote button that opens the playback controls.
- Select Audio & Subtitles.
- Choose Off under subtitles.
- Return to the video.
Turn Off Netflix Captions on Apple TV
On Apple TV, start playing the Netflix title and open the playback controls.
Look for Audio & Subtitles, then select Off for subtitles or captions.
The exact appearance can vary depending on your Apple TV and Netflix app version.
Turn Off Closed Captions on a Gaming Console
Netflix is also available on many PlayStation and Xbox consoles.
While the video is playing:
- Open the playback controls.
- Select Audio & Subtitles.
- Find the active subtitle or caption option.
- Choose Off.
- Resume playback.
If captions remain visible, close and reopen the Netflix app.
What Is the Difference Between Subtitles and Closed Captions?
The terms are often used together, but they are not exactly the same.
Subtitles generally display spoken dialogue, especially when viewers need translation or cannot understand the language being spoken.
Closed captions can include dialogue as well as additional information about sounds. For example, captions might describe a door closing, music playing, or someone speaking off screen.
Netflix can offer different subtitle and caption options depending on the title and language.
Why Do Netflix Captions Keep Coming Back?
Sometimes you turn captions off, but they appear again when you watch another title. Several things can cause this.
Your Netflix language preferences
Netflix may use your profile’s language and subtitle preferences when deciding which audio and subtitle options to display.
A different profile is being used
Netflix profiles can have different viewing preferences. If you switch profiles, subtitle behavior may also change.
The title has different subtitle options
Not every Netflix title provides the same audio and subtitle choices. Availability can depend on the title, location, device, and language.
Your device has accessibility settings enabled
Some TVs, streaming devices, and operating systems have their own caption settings. These settings can affect how captions appear outside the Netflix app.
How to Stop Captions From Appearing Automatically
If captions keep turning on, try these simple fixes:
- Turn subtitles off from the Netflix playback menu.
- Check your Netflix profile language and subtitle preferences.
- Make sure you are using the correct Netflix profile.
- Restart the Netflix app.
- Restart your TV or streaming device.
- Update the Netflix app if an update is available.
- Check your device’s accessibility and caption settings.
- Sign out of Netflix and sign back in if the setting continues to behave unexpectedly.
Netflix Captions Won’t Turn Off? Try These Fixes
If selecting Off does not remove the captions, work through these solutions one at a time.
Close and reopen Netflix
Exit Netflix completely and launch it again. Temporary app issues can sometimes prevent a setting from applying correctly.
Restart your device
Turn off your TV, phone, streaming device, or computer and restart it. Then open Netflix and test the subtitle setting again.
Try another title
Play another movie or episode and check the caption menu. This can help determine whether the problem affects one title or Netflix more generally.
Check accessibility settings
Look through your TV, streaming device, phone, or computer’s accessibility settings for options related to captions, subtitles, or hearing assistance.
Update Netflix
An outdated app can sometimes behave differently from the current version. Check your device’s app store for an available Netflix update.
Check your Netflix profile
Make sure you are changing the setting on the profile you actually use for watching Netflix. Different profiles can have different preferences.
How to Choose Between Subtitles, Closed Captions, and Off
Your choice depends on what you need while watching.
- Off: Best when you want to watch without written dialogue or sound descriptions.
- Subtitles: Useful when you want translated dialogue or help following speech.
- Closed captions: Helpful when you want dialogue plus descriptions of important sounds.
- Original language subtitles: Useful when you want to follow dialogue while keeping the original audio.
When You Might Want Netflix Captions On
Turning captions off is not always the best choice. Captions can be useful when:
- The dialogue is difficult to hear.
- Background music is loud.
- Several people are talking.
- The speaker has a strong accent.
- You are watching in a noisy room.
- You are learning a language.
- You want descriptions of important sounds.
- Someone watching with you has hearing difficulties.
You can switch them off whenever you no longer need them.
Common Mistakes When Trying to Remove Netflix Captions
Changing the TV caption setting instead of Netflix
Netflix has its own subtitle controls. Changing your television’s general caption settings may not change subtitles inside Netflix.
Looking for the setting before starting a video
On many devices, Netflix shows the Audio & Subtitles controls after you start playing a title.
Changing the wrong profile
If several people share an account, make sure you are using the profile where you want the subtitle preference changed.
Assuming every Netflix device has the same menu
Netflix’s interface can differ between TVs, phones, browsers, consoles, and streaming devices. Look for Audio & Subtitles or a similar subtitle icon.
Quick Guide: Turn Netflix Captions Off
If you only need the shortest version:
- Open Netflix.
- Play a movie or show.
- Open the playback controls.
- Select Audio & Subtitles.
- Choose Off under subtitles or captions.
- Resume watching.
That’s usually all you need.
FAQs
How do I turn off closed caption on Netflix?
Play a Netflix title, open the playback controls, select Audio & Subtitles, and choose Off under subtitles or captions.
Why can’t I turn off captions on Netflix?
The option may look different depending on your device. Check the Netflix playback menu first, then check your device’s accessibility caption settings if the captions continue appearing.
Can I turn off Netflix captions permanently?
Netflix can remember viewing and profile preferences, but subtitle behavior can vary by title, profile, device, language, and account settings. If captions keep returning, check both Netflix and your device settings.
Why are captions showing even though I selected Off?
Restart Netflix and try another title. If captions still appear, check your TV or streaming device’s accessibility settings for a separate caption feature.
Can I turn off captions on Netflix from my phone?
Yes. Start a title in the Netflix app, tap the screen, open Audio & Subtitles, and select Off.
How do I turn off Netflix subtitles on my TV?
Start playing a Netflix title, open the playback controls with your remote, choose Audio & Subtitles, and select Off.
Does turning off captions affect every Netflix profile?
Not necessarily. Netflix profiles can have separate viewing preferences, so check the profile you normally use.
Why does Netflix turn subtitles back on for another show?
Subtitle availability and preferences can vary between titles, profiles, languages, and devices. Open the subtitle menu for the new title and select Off again if necessary.
Are subtitles and closed captions the same thing on Netflix?
Not exactly. Subtitles generally focus on spoken dialogue, while closed captions can also describe relevant sounds and other audio information.
Can I turn captions back on later?
Yes. Open Audio & Subtitles while watching and select the subtitle or caption language you want.
How to Pick the Right Netflix Subtitle Setting
The easiest approach is to change the setting while the title is playing. This lets you see the result immediately instead of changing unrelated settings on your TV or phone.
If captions return frequently, check the Netflix profile and your device’s accessibility settings as well. That gives you a better chance of finding the setting responsible for the captions.
Conclusion
Learning how to turn off closed caption on Netflix is usually simple. Start a video, open Audio & Subtitles, and select Off. If captions continue appearing, check your Netflix profile and the accessibility settings on your device.
Whether you watch Netflix on a smart TV, phone, computer, Roku, Fire TV, Apple TV, or gaming console, the key setting to look for is the subtitle or caption option inside the playback controls.