Quick Answer:To turn off closed captions on Netflix, start playing your show or movie, open the Audio & Subtitles menu, and select Off under subtitles. The steps may look slightly different depending on whether you use a phone, smart TV, computer, Roku, Fire TV, or gaming console.
Want to enjoy Netflix without text covering the bottom of your screen? Learning how to turn off closed caption on Netflix takes only a few clicks, whether you are watching on a TV, phone, laptop, or streaming device.
In this guide, you will find easy step-by-step instructions for every major device, plus quick fixes if captions keep appearing. Say goodbye to unwanted subtitles and get back to watching your favorite shows distraction-free.
How Do I Turn Off Closed Caption on Netflix?
The fastest method is:
- Open Netflix and start playing a movie or TV show.
- Tap or click the screen to reveal the playback controls.
- Select Audio & Subtitles.
- Under Subtitles, choose Off or the option that disables subtitles.
- Resume watching.
Netflix confirms that subtitle and audio choices can be changed while a title plays, although the available options depend on the title and device.
If captions continue appearing after you turn them off, your profile, device settings, the specific title, or an older device may be responsible.
What Are Closed Captions on Netflix?
Closed captions display spoken dialogue as text, but they can also describe sounds and other important audio information. Netflix distinguishes closed captions from standard subtitles because captions can include descriptions of sounds you would normally hear while watching.
For example, captions might communicate:
- A character’s dialogue
- Music playing in the background
- A door closing
- A phone ringing
- Someone whispering
- Important sound effects
Subtitles generally focus more on spoken dialogue and language translation, while closed captions provide additional information for viewers who need or prefer audio descriptions in text form.
How to Turn Off Netflix Captions on a Smart TV
For most smart TVs, the process starts from the video player.
- Open Netflix.
- Select a movie or TV show.
- Start playing the title.
- Pause the video.
- Open the playback controls.
- Select Audio & Subtitles.
- Find the Subtitles section.
- Choose Off.
- Close the menu and continue watching.
Netflix notes that TV and streaming device interfaces can vary, so the subtitle controls may appear at the bottom of the screen or under a different menu depending on the device.
Samsung TV
If you use a newer Samsung TV, start with the Netflix playback menu and change the subtitle setting there.
- Older Samsung Smart TVs can behave differently. Netflix specifically notes an issue affecting some 2011 and 2012 Samsung models where selecting None may not remove subtitles. Netflix recommends using another device in that situation because the problem relates to older versions of the Netflix app.
LG TV
On LG devices, open the Netflix title and look for the Audio & Subtitles controls while the video plays. Netflix supports subtitles and alternate audio on compatible LG devices.
Google TV
If you watch Netflix through Google TV, start the title and open the subtitle controls from the Netflix player. The exact interface depends on the TV or streaming hardware running Google TV.
How to Turn Off Closed Caption on Netflix on iPhone or iPad
If you watch Netflix on an iPhone or iPad:
- Open the Netflix app.
- Start your movie or episode.
- Tap the screen.
- Open Audio & Subtitles.
- Look under Subtitles.
- Select Off.
- Close the menu and continue watching.
Netflix also allows you to manage your preferred audio and subtitle languages from your profile settings on iPhone and iPad.
If subtitles keep returning, check whether you changed the setting for the correct Netflix profile. Each profile can have its own viewing preferences.
How to Remove Netflix Captions on Android
Android users can turn captions off directly from the playback menu.
- Open Netflix.
- Play the movie or show.
- Tap the video.
- Select Audio & Subtitles.
- Choose Off under subtitles.
- Return to the video.
Netflix also provides Android controls for subtitle appearance through My Netflix, your profile, Manage Profiles, and Subtitle Appearance. These settings affect how subtitles look, rather than whether subtitles are enabled.
How to Turn Off Netflix Closed Captions on a Computer
Watching Netflix in a web browser is just as simple.
- Open Netflix in your browser.
- Start playing a title.
- Move your mouse over the video.
- Open Audio & Subtitles.
- Find the subtitle options.
- Select Off.
- Continue watching.
Netflix supports watching through modern web browsers and provides an Audio and Subtitles control during playback.
If you use Netflix on a Windows computer, the Netflix player also provides access to alternate language tracks and available subtitles.
How to Turn Off Captions on Netflix With a Streaming Device
The same basic process works on many streaming devices:
- Open Netflix.
- Play your selected title.
- Use your remote to display the player controls.
- Select Audio & Subtitles.
- Change subtitles to Off.
- Return to playback.
Depending on your device, you may need to press an up or down button on your remote before the Audio & Subtitles menu appears. Netflix uses different navigation methods across device categories.
Why Won’t Netflix Captions Turn Off?
Sometimes you select Off, but the words remain on the screen. Several things can cause this.
The Title May Require Subtitles
Netflix says some shows and movies produced in another region may not allow subtitles to be turned off. Certain titles can also display subtitles in the primary language of your region by default.
If the Off option does not appear, the issue may relate to that particular title rather than your account.
Your Device May Control Captions
Some gaming consoles and older devices can apply their own closed caption settings outside the Netflix app.
For example, Netflix explains that Xbox users may need to change the console’s accessibility settings if captions remain visible after disabling them inside Netflix.
Your Netflix App May Need a Refresh
If your subtitle settings appear correct but captions remain visible, reload Netflix.
On supported smart TVs, Netflix recommends going to the Netflix home screen, opening Get Help, and selecting Reload Netflix when available.
Your Profile Settings May Affect Playback
Netflix manages subtitle and audio preferences through individual profiles. If several people use the same account, check that you are watching from the profile where you changed the settings.
What If Netflix Turns Captions Back On?
If subtitles keep returning, try these steps in order:
- Turn subtitles off while playing a regular movie or show.
- Stop playback.
- Close and reopen Netflix.
- Check the same profile again.
- Try another title.
- Reload the Netflix app.
- Check your TV or gaming device’s accessibility settings.
- Update Netflix if an update is available.
- Test Netflix on another device.
Netflix notes that Kids titles can behave differently. If you need to turn subtitles off every time you watch a Kids title, Netflix recommends playing a title rated Teens or above with your preferred subtitle language so the preference can save.
Netflix Subtitles vs. Closed Captions
People often use these terms interchangeably, but they serve slightly different purposes.
| Feature | Subtitles | Closed Captions |
|---|---|---|
| Spoken dialogue | Yes | Yes |
| Translation | Often | Sometimes |
| Sound descriptions | Usually limited | Often included |
| Music descriptions | Usually limited | Can be included |
| Helpful for hearing accessibility | Sometimes | Yes |
| Can be turned off on many titles | Yes | Yes |
Netflix describes subtitles as readable dialogue and closed captions as dialogue plus descriptions of sounds you would hear in the program.
How to Change Subtitle Appearance Instead of Turning It Off
Maybe the captions do not bother you, but their size or appearance does.
Netflix allows you to adjust options such as:
- Font
- Text size
- Shadow
- Background color
- Subtitle style
On a web browser, Netflix directs users to their Account page, then Profiles, the relevant profile, and Subtitle Appearance
On supported TVs, you can open a title, pause playback, access the player controls, and select the settings option for subtitle size and style.
Android users can also access subtitle appearance through the Netflix profile management area.
When Should You Keep Netflix Captions On?
Turning captions off makes sense when you prefer an unobstructed screen, but captions can help in plenty of situations.
Keep them on if:
- You have difficulty hearing dialogue.
- The actors speak quietly.
- Background music makes dialogue difficult to understand.
- You are watching in a noisy room.
- You are learning a language.
- You want to catch every line.
- The show contains unfamiliar accents.
- You want to understand whispered dialogue.
Netflix treats subtitles and captions as part of its accessibility features and supports customization across many devices.
Common Mistakes When Trying to Disable Netflix Captions
A few small mistakes can make the process more confusing than it needs to be.
Changing Subtitle Appearance Instead of Subtitle Status
Changing the font, size, or background does not turn captions off. You need to change the actual subtitle selection in the Audio & Subtitles menu.
Changing the Wrong Profile
Netflix profiles can have separate language and viewing preferences. Make sure you adjust the profile you actually use.
Checking Only Netflix
If captions remain after you select Off, check your TV, console, or streaming device. Some devices have their own accessibility settings.
Assuming Every Title Has the Same Options
Netflix says subtitle availability and language options vary by title. Some titles may not offer the same controls as others.
Ignoring Older Devices
Older hardware can create subtitle problems that do not occur on newer devices. Netflix specifically identifies older Samsung TV models as one example.
A Simple Netflix Caption Troubleshooting Checklist
If you still see captions, work through this quick checklist:
- Check the Audio & Subtitles menu.
- Select Off under subtitles.
- Try another movie or show.
- Confirm you are using the correct profile.
- Close and reopen Netflix.
- Reload the Netflix app.
- Check your TV’s accessibility settings.
- Check your gaming console’s caption settings.
- Update your Netflix app.
- Try Netflix on another device.
If the problem continues across multiple devices and titles, Netflix recommends contacting support for further help.
FAQs
How do I turn off closed caption on Netflix?
Start playing a movie or show, open Audio & Subtitles, and select Off under subtitles. The exact location of the menu depends on your device.
Why are subtitles still showing after I turn them off?
The title may require subtitles, your device may have its own caption setting enabled, or Netflix may not have saved the preference correctly. Try another title and reload the app.
Can I permanently turn off Netflix captions?
Netflix manages subtitle preferences through profiles, but some titles and Kids content can behave differently. If captions keep returning, Netflix recommends specific troubleshooting steps rather than relying on one universal setting.
How do I turn off subtitles on Netflix on my TV?
Play the title, open the playback controls, select Audio & Subtitles, and choose Off. The menu design varies by TV and streaming device.
How do I turn off Netflix captions on my phone?
Play a title in the Netflix app, tap the screen, open Audio & Subtitles, and select Off under subtitles.
Are subtitles and closed captions the same?
Not exactly. Subtitles mainly provide dialogue, while closed captions can also describe sounds and other audio information.
Can I change how Netflix captions look?
Yes. Netflix supports changes to subtitle and caption appearance, including font, size, shadow, and background options on supported devices.
Why do Netflix captions turn back on for Kids shows?
Netflix says subtitle preferences may not save the same way for Kids titles. Playing a Teens or higher rated title with your preferred subtitle language can save the preference for future viewing.
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If you searched how do I turn off closed caption on Netflix, start with the simplest fix: play your title, open Audio & Subtitles, and choose Off. If that does not work, test another title, reload Netflix, check your profile, and look at your TV or console accessibility settings.
Netflix’s controls can vary by device and title, so there is not always one identical menu for everyone. When the basic option does not work, the device specific troubleshooting steps usually point to the real cause.