Quick Answer:
To turn off captions on Disney Plus, start playing a movie or episode, open the playback controls, select the Audio and Subtitles icon, and choose Off under subtitles or captions.The exact icon and menu layout may vary by device. On some TVs and streaming devices, you may need to press the remote’s select or up button to display the controls first.
If subtitles keep appearing while you watch a movie or show on Disney Plus, you can usually turn them off in just a few clicks. The steps depend on whether you are watching on a smart TV, phone, tablet, computer, streaming device, or game console.
This guide explains how to turn off captions on Disney Plus, including what to do if subtitles stay on after you disable them. You will also learn how to change subtitle settings, troubleshoot captions that will not disappear, and fix differences between the Disney Plus app and your device’s accessibility settings.
How to Turn Off Captions on Disney Plus by Device
The quickest method is to change the subtitle setting while your video is playing. Follow the instructions for the device you use to watch Disney Plus.
1. Turn Off Captions on Disney Plus on a Smart TV
Smart TVs from Samsung, LG, Sony, TCL, Hisense, and other brands may display the playback menu differently, but the general process is similar.
- Open the Disney Plus app on your TV.
- Start playing the movie or episode.
- Press the Select, OK, or Up button on your remote to show the playback controls.
- Find the Audio and Subtitles icon, which may look like a speech bubble or text symbol.
- Open the subtitle options.
- Select Off under subtitles or captions.
- Return to the video and check whether the text has disappeared.
If captions remain visible, exit playback and reopen the video. If the problem continues, check your TV’s accessibility settings, because some televisions have a separate system-wide caption feature.
2. Turn Off Captions on Disney Plus on Samsung TV
Samsung TVs may have their own caption controls in addition to the Disney Plus subtitle menu.
First, try the setting inside Disney Plus:
- Play a title in the Disney Plus app.
- Open the playback controls.
- Select Audio and Subtitles.
- Set subtitles to Off.
If captions still appear, check the TV settings:
- Press the Home button on your Samsung remote.
- Open Settings.
- Look for General and Privacy, Accessibility, or Caption Settings, depending on your TV model.
- Check whether the TV’s caption feature is enabled.
- Turn it off if it is causing the text to appear.
Menu names vary by Samsung TV model and software version. Keep in mind that captions controlled by the TV may affect other apps as well.
3. Turn Off Captions on Disney Plus on an LG TV
If you use Disney Plus on an LG Smart TV, begin with the app’s own subtitle controls.
- Launch Disney Plus.
- Start playing a movie or show.
- Open the playback menu.
- Select the audio and subtitle settings.
- Choose Off for subtitles.
- Resume playback.
If the text remains, open your LG TV’s settings and look for Accessibility or Closed Captions. Turn off the relevant TV caption setting if necessary.
If captions disappear in Disney Plus but return in another app, check that app’s subtitle controls separately.
4. Turn Off Captions on Disney Plus on Roku
Roku devices can have system-level caption preferences that affect how supported apps display subtitles.
To turn captions off in Disney Plus:
- Open Disney Plus on your Roku.
- Play your chosen title.
- Press the OK or select button on the remote to display playback options.
- Open Audio and Subtitles.
- Select Off under subtitles.
- Return to the video.
If captions remain, check Roku’s system settings. Depending on the Roku interface, go to Settings, then Accessibility or Captions, and review the caption mode.
You can also check whether the caption preference is set to display captions always. Choose the appropriate off setting if your Roku offers that option.
5. Turn Off Captions on Disney Plus on Fire TV Stick
Amazon Fire TV Stick users can usually change subtitles directly from the Disney Plus player.
- Open Disney Plus on your Fire TV Stick.
- Start a movie or episode.
- Press the remote’s select button to reveal the controls.
- Open Audio and Subtitles.
- Choose Off for subtitles.
- Continue watching.
If the captions do not disappear, return to the Fire TV home screen and review Settings and the accessibility options. The exact location depends on your Fire TV software version.
If you use a separate television with its own closed caption feature, check that setting too.
6. Turn Off Captions on Disney Plus on Apple TV
Apple TV has subtitle controls in the Disney Plus player, along with separate accessibility settings.
To disable subtitles during playback:
- Start watching a movie or episode in Disney Plus.
- Use your Apple TV remote to reveal the playback controls. Depending on the remote and software version, you may need to swipe or press the appropriate control.
- Open the Audio and Subtitles menu.
- Select Off under subtitles.
- Return to your video.
If captions keep returning, open the Apple TV Settings app and check Accessibility and Subtitles and Captioning. Review the available caption preferences and automatic subtitle options.
Do not change every accessibility setting immediately. First confirm that subtitles are switched off in the Disney Plus player.
7. Turn Off Captions on Disney Plus on iPhone or iPad
On an iPhone or iPad, you can usually switch subtitles off directly in the Disney Plus app.
- Open Disney Plus.
- Play the movie or episode you want to watch.
- Tap the screen to display the playback controls.
- Tap the Audio and Subtitles icon.
- Choose Off in the subtitle section.
- Tap the video to resume watching.
If subtitles remain visible, check your Apple device’s settings:
- Open Settings.
- Tap Accessibility.
- Select Subtitles and Captioning.
- Review the Closed Captions + SDH setting if it is available.
- Check whether a device-level caption preference is affecting playback.
These accessibility settings can affect supported media experiences, but they do not necessarily override every app’s individual subtitle selection. If the Disney Plus player still shows subtitles as Off, close and reopen the app before trying additional fixes.
8. Turn Off Captions on Disney Plus on Android
Android phones and tablets generally let you control subtitles from within the video player.
- Open the Disney Plus app.
- Start your chosen movie or episode.
- Tap the screen to reveal playback controls.
- Open Audio and Subtitles.
- Select Off under subtitles.
- Resume playback.
If captions keep appearing, check your phone’s accessibility settings. On many Android devices, you can open Settings, select Accessibility, and look for Caption preferences, Captions, or Live Caption.
The exact labels vary by manufacturer and Android version. Samsung phones may place relevant controls under Accessibility and Hearing enhancements.
One important distinction: Android’s Live Caption feature can create captions for audio playing on the device. If text appears even when Disney Plus subtitles are off, check whether Live Caption is enabled.
9. Turn Off Captions on Disney Plus on a Computer
If you watch Disney Plus in Chrome, Edge, Firefox, Safari, or another supported browser, you can change subtitles without leaving the video.
- Open Disney Plus in your browser and sign in.
- Start playing a movie or episode.
- Move your mouse over the video to reveal the controls.
- Select the Audio and Subtitles icon, often shown as a keyboard or speech-related symbol.
- Find the subtitle options.
- Select Off.
- Click the video to continue watching.
If captions stay on, try the following:
- Refresh the Disney Plus page.
- Open the subtitle menu again and verify that Off is selected.
- Close the tab and reopen Disney Plus.
- Check whether your browser or operating system has a separate live caption feature enabled.
- Test another movie or episode to see whether the problem affects one title or every title.
If you are using Chrome’s Live Caption feature, for example, it may display generated text independently of Disney Plus’s own subtitle setting. Turning off subtitles inside the streaming service will not necessarily disable browser-generated captions.
10. Turn Off Captions on Disney Plus on Chromecast
When you cast Disney Plus to a TV, subtitle behavior can depend on the device sending the video and the casting setup.
Try these steps:
- Open Disney Plus on the phone, tablet, or computer you use to cast.
- Connect to your Chromecast or compatible casting device.
- Start playing a title.
- Open the playback controls on your source device.
- Select Audio and Subtitles.
- Choose Off under subtitles.
- Resume playback on your TV.
If subtitles remain, stop casting and check the subtitle setting on the phone or computer itself. Restart casting after selecting Off.
Chromecast subtitle appearance settings are generally managed through the device you are casting from. If your phone or browser is generating captions independently, review its accessibility settings as well
11. Turn Off Captions on Disney Plus on PlayStation or Xbox
If you watch Disney Plus on a game console, start with the app’s playback menu.
On PlayStation:
- Open Disney Plus and start your video.
- Display the playback controls.
- Open Audio and Subtitles.
- Choose Off for subtitles.
- Return to the video.
If captions remain, open the console’s Settings and look under Accessibility for closed caption options.
On Xbox:
- Launch Disney Plus.
- Play your selected title.
- Open the playback controls.
- Select Audio and Subtitles.
- Set subtitles to Off.
- Resume watching.
If the text does not disappear, check the Xbox accessibility settings. Xbox provides caption customization under its accessibility options, although the available settings and menu names may vary by software version
Why Do Captions Keep Appearing on Disney Plus?
If you already selected Off but still see text, the issue may not be the Disney Plus subtitle track itself. These are the most useful things to check.
Your TV or Device Has Captions Enabled
Some televisions and streaming devices provide their own caption settings. These may affect supported apps independently of the subtitle option in Disney Plus.
Check the accessibility or closed caption menu on your device if captions appear in multiple apps. On Roku, for example, the system caption mode can include options such as always on, on replay, or on mute. Not every app uses the system setting, so check the Disney Plus player first
Your Browser Is Generating Live Captions
Browser features can generate text from audio even when a streaming service’s subtitles are off.
If you watch on a computer and see text despite selecting Off, check your browser’s accessibility or live caption settings. Disable the relevant feature if you do not want generated captions.
You Are Seeing On-Screen Text That Is Part of the Video
Not every line of text on the screen is a subtitle. A movie may show signs, messages, translations, credits, or text added directly to the video.
If the text appears in the same position and style regardless of your subtitle selection, test another scene or title. Text embedded in the video cannot be removed through the subtitle menu.
The Subtitle Setting Did Not Save Correctly
Sometimes the player does not immediately apply a changed setting. Reopen Audio and Subtitles, check that Off is selected, and resume playback.
If the setting appears correct but the text remains, close the video and play it again. This is a simple first step before changing your device’s settings.
The App Needs a Restart
A temporary app issue can prevent a playback preference from taking effect. Close Disney Plus completely and reopen it. If necessary, restart the device.
If the problem began after an app update, check whether another update is available. Avoid uninstalling the app as your first step, especially if restarting it may solve the issue.
How to Fix Disney Plus Captions That Will Not Turn Off
Try these fixes in order. Start with the simplest option and move to device settings only if the problem continues.
Fix 1: Select Off Again
Open the video player and revisit the subtitle menu. Confirm that the subtitle setting actually reads Off, rather than a language such as English or English CC.
Resume playback and give the player a moment to update.
Fix 2: Try a Different Movie or Episode
Play another title and turn its subtitles off.
- If captions disappear on the second title, the original video may have a title-specific issue.
- If captions remain on every title, investigate your app, device, or accessibility settings.
- If text appears only in certain scenes, it may be part of the video rather than a subtitle track.
This quick test helps narrow down the cause without changing settings unnecessarily.
Fix 3: Close and Reopen Disney Plus
Exit the app completely instead of simply returning to the home screen. Reopen Disney Plus, start the video, and select Off again.
On a computer, close the Disney Plus tab and open the service again. If needed, refresh the page or sign in again.
Fix 4: Restart Your Streaming Device
Restart your TV, phone, streaming stick, or game console. Once it starts again, open Disney Plus and test the subtitle setting.
If you use a streaming stick, follow the manufacturer’s recommended restart procedure. Avoid unplugging a device while it is installing an update.
Fix 5: Check Accessibility and Caption Preferences
Review your device’s accessibility settings if captions persist after you have turned them off inside Disney Plus.
Depending on your device, the relevant feature may be called:
- Closed Captions
- Subtitles and Captioning
- Caption Preferences
- Live Caption
- Closed Captions and SDH
These options do not all do the same thing. Live Caption, for example, can generate text from audio, while a subtitle setting selects a text track provided with the video. Check the setting that matches what you see on screen.
Fix 6: Update the App or Browser
An outdated app or browser may behave differently from the current version.
Open your device’s app store and check for a Disney Plus update. If you watch in a browser, update it using its normal settings. Restart the app or browser after updating and test the video again.
Fix 7: Contact Disney Plus Support
If subtitles remain visible on several titles and across repeated playback sessions, contact Disney Plus support through the official website.
Explain which device you use, whether you selected Off, and whether the issue affects every title. These details help support staff distinguish an app issue from a device-level caption setting.
How to Change Subtitle Language Instead of Turning Captions Off
Sometimes you do not want to remove subtitles. You may simply want to change them from one language to another.
For example, you might prefer English subtitles instead of Spanish, or need a different available language for a particular movie.
To change the language:
- Start playing the movie or episode.
- Open Audio and Subtitles.
- Find the subtitle language options.
- Select your preferred language.
- Return to the video.
Available languages vary by title and region. If the language you want is missing, it may not be offered for that particular movie or episode.
What Is the Difference Between Subtitles and Closed Captions?
Subtitles generally display spoken dialogue, often to help viewers understand another language. Closed captions can also include relevant sounds, speaker identification, and other audio information.
Disney Plus may label available options with terms such as English, English CC, or other language names. The exact choices depend on the content.
If you want to remove all text provided by the subtitle track, select Off. If you want dialogue and sound descriptions to remain visible, choose an appropriate caption track instead.
Common Mistakes When Turning Off Disney Plus Captions
Avoid these mistakes when troubleshooting subtitle problems.
- Changing the TV settings first: Check the Disney Plus player before changing system-wide accessibility options.
- Confusing Live Caption with subtitles: Generated captions may be controlled by your phone, browser, or operating system.
- Assuming every on-screen word is a subtitle: Signs, translations, and text embedded in a video may remain visible when subtitles are off.
- Changing audio instead of subtitles: The audio language and subtitle language are separate settings. Choose Off in the subtitle section.
- Reinstalling the app too quickly: First try reopening the subtitle menu, testing another title, and restarting the app.
- Expecting identical menus on every device: Disney Plus interfaces vary by device, app version, and remote control.
FAQs
How do I turn off captions on Disney Plus quickly?
Play a movie or episode, open the Audio and Subtitles menu, and select Off under subtitles. Resume playback to check that the text disappears.
Why does Disney Plus keep turning subtitles back on?
The app may not be saving the selection correctly, or your device may have a separate caption feature enabled. Check the Disney Plus player first, then review your TV, streaming device, browser, or phone accessibility settings.
Can I turn off subtitles on Disney Plus permanently?
You can select Off during playback, and the app may retain your selection for later viewing. However, behavior can vary by device, title, and app version. If subtitles return, check the player again rather than assuming the setting applies universally.
How do I turn off captions on Disney Plus on Roku?
Start playing a title, open the playback controls, and select Audio and Subtitles. Choose Off. If captions remain, check Roku’s Settings under Accessibility or Captions, and review the caption mode. The Roku system setting may not control every app.
How do I turn off subtitles on Disney Plus on Firestick?
Play a video, open the playback controls, choose Audio and Subtitles, and select Off. If the text remains, check Fire TV’s accessibility and closed caption settings.
How do I turn off captions on Disney Plus on my phone?
Open the Disney Plus app, play a video, tap the screen, open Audio and Subtitles, and select Off. If text remains, check your phone’s accessibility settings, including Live Caption on Android where available.
Why are captions still showing when Disney Plus says Off?
The text may be generated by your device, embedded in the video, or caused by a temporary playback issue. Test another title, restart the app, and review accessibility settings if necessary.
Can I turn off subtitles without changing the audio language?
Yes. Audio and subtitles have separate controls. You can keep the original audio language and set subtitles to Off.
Why can I not find the subtitle icon on Disney Plus?
The icon’s appearance and location depend on the device and app version. Start playback, then press a remote button or tap or move your cursor over the video to reveal the controls. Look for Audio and Subtitles or a speech bubble, keyboard, or similar symbol.
Do Disney Plus subtitles have to be turned off separately for every show?
Not necessarily. The service may retain your previous selection, but the behavior can differ between devices and titles. If subtitles reappear on a new video, check the subtitle menu again.
Conclusion
Learning how to turn off captions on Disney Plus is usually straightforward: play your video, open Audio and Subtitles, and select Off. If the text stays on screen, check whether your TV, phone, browser, or streaming device is generating captions separately.
Start with the setting inside Disney Plus, then try restarting the app and reviewing accessibility options. These steps will help you identify the cause without changing settings you do not need to change.